Providing fast and thorough customer support is our number one priority. In order to provide excellent service, we make the following promises:
  • Based on the agreement in the contract, we provide installation and testing service for all system equipment;
  • We provide on-site technician service for system maintanance;
  • We provide our customers training and technical consultation service;
  • During the warrenty period, we provide free annual system check-up, and for all defected products (not resulting from improper usage) provide free service or exchange;
  • Upon receiving service request, we offer same-day telephone response and will send our staff for on-site service ASAP based on clients' needs.

Contact Our Support Staff

    When you have any questions or problems that require our assistance, please contact us immediately so we can offer service to you right away.

Our Service Hotline: 86-512-62523307
                       E-mail: support@weiyun.com.cn

  Copyrights 2005, Suzhou Worldwide Hi-Tech Co., LTD. All Rights Reserved.